Messages, calls and support
Trusted by 320+ Bangladeshi businesses
Manage customers and operations in one place.
Turn every call and message into action. Keep leads, orders, and team tasks on track—with AI helping you respond faster.
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320+
Brand Trust SmartComm
3,231+
Active CRM Users
50+
Powerful Features
24/7
Dedicated Support
♥ 320+ Happy Clients
Trusted by Leading Brands
Rokomari, Shanta Asset Management, Shanta Life, Apple Gadgets, Vibe Gaming and many more customers trust us and use SmartComm.ai to manage calls, messages, leads, and support in one place.
Why choose SmartComm.ai
One connected workspace for customers and teams
Bring calls, messages, leads, support requests, tasks, orders, and invoices together—so your team can act with full customer context.
SmartComm
One connectedworkspace
DMs and customer enquiries
Messenger
Conversations and requests
Website & Online Store
Visitors, carts and checkout
Call Center
Calls and customer support
AI Chat & Voice
24/7 automated conversations
Orders & Invoices
Sales, payments and invoices
Order Manager
Process and track orders
Shared Inbox
Messages from every channel
CRM
Customers, leads and follow-ups
Tasks & Tickets
Follow-ups and support requests
Delivery Partner
Pathao and Steadfast
All-in-one CRM features
Everything You Need to Scale Your Business
Manage customer communication, sales, support, orders, payments, documents, team performance and integrations from one unified 360° CRM platform.
Call Center
Manage inbound and outbound calls, IVR, IP calling, call recording and live monitoring.
Omnichannel Inbox
Manage WhatsApp, Messenger, Instagram and other customer messages from one shared inbox.
Scheduled Messaging
Schedule customer messages and campaigns to be delivered automatically at the right time.
Lead Management
Capture, assign, follow up and convert leads through a structured sales pipeline.
Customer Profiling
View customer information, conversations, calls, leads, orders, payments and activities in one profile.
AI Voice & Chat Agents
Use multilingual AI agents to answer calls, reply to messages and transfer conversations to your team.
Order Management
Create, process and track customer orders from confirmation to delivery.
Affinity Intelligence
Understand customer interests, relationships and engagement to personalize communication and improve sales opportunities.
Ads Performance
Track Meta advertising results and connect campaigns with generated leads and sales.
Ticket Management
Create, assign, prioritize and track customer support requests until resolution.
Task Management
Assign tasks, set priorities, manage deadlines and track work to completion.
Team Performance
Monitor agent activities, response times, completed tasks, sales and overall productivity.
Payment & Invoicing
Generate invoices, record payments and monitor outstanding customer balances.
Analytics & Reporting
View real-time reports for calls, leads, orders, sales, support and other business activities.
Document Management
Store, organize and access customer and business documents securely.
Business Integrations
Connect SmartComm.ai with websites, delivery partners, e-commerce platforms, CRM, ERP and other tools.
16 features One CRM platform Built for Bangladesh
SmartComm.ai CRM Pricing
Affordable CRM Plans. No Surprises.
Start with the CRM features your team needs today. Upgrade anytime as your users, communication channels and business operations grow.
Lite
Best for: Startups
৳5,000
/ month
৳50,000
/ year
Save ৳10,000 vs monthly
3 Channels included
One-time setup & onboarding
৳10,000
Charged once, at activation.
- Omni-Channel Messaging (Social + WhatsApp)
- Call Center Solution
- Order Management
- Ads Performance
Basic
Best for: Small and growing businesses
৳8,000
/ month
৳82,000
/ year
Save ৳14,000 vs monthly
6 Channels included
One-time setup & onboarding
৳15,000
Charged once, at activation.
- Omni-Channel Messaging (Social + WhatsApp)
- Call Center Solution
- Lead Management
- Payment & Invoicing
Most Popular
10 Users
Pro
Best for: Established brands
৳13,000
/ month
৳1,40,000
/ year
Save ৳16,000 vs monthly
9 Channels included
One-time setup & onboarding
৳20,000
Charged once, at activation.
- Omni-Channel Messaging (Social + WhatsApp)
- Call Center Solution
- Lead Management
- Payment & Invoicing
Advanced
Best for: Large and multi-branch operations
৳24,000
/ month
৳2,55,000
/ year
Save ৳33,000 vs monthly
12 Channels included
One-time setup & onboarding
৳25,000
Charged once, at activation.
- Omni-Channel Messaging (Social + WhatsApp)
- Call Center Solution
- Lead Management
- Payment & Invoicing
Get started
Onboarding in 4 Simple Steps
From plan selection to live conversations — get started with SmartComm.ai in minutes.
-
Choose Package
Pick the plan that fits your business.
-
Make Payment
Credit card, bank transfer, or secure online checkout.
-
Onboarding
Guided setup, channel linking & training.
-
Go Live
Start converting leads from day one.
Frequently asked questions
Questions About SmartComm.ai
SmartComm.ai is an all-in-one 360° Customer Relationship Management (CRM) platform that connects customer communication, sales and daily business operations.
SmartComm.ai includes an omnichannel inbox, call center, lead and ticket management, customer profiling, tasks, orders, invoicing, scheduled messaging, integrations and real-time reporting.
SmartComm.ai connects supported channels such as WhatsApp, Facebook, Messenger, Instagram, websites and IP calls in one centralized platform.
Yes. SmartComm.ai offers multilingual AI Voice and Chat Agents, smart replies, conversation summaries and automation to help your team respond faster and serve customers 24/7.
SmartComm.ai plans start from ৳5,000 per month. Choose a plan based on your team size, communication channels and required CRM features.
Yes. SmartComm.ai provides guided onboarding, user training and 24/7 customer support to help your team use the platform effectively.
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Using SmartComm
you can save hours
See how teams automate conversations, resolve faster and stay on top of every lead — all from one platform.