Flexible Plans for Every Business
SmartComm.ai plans start at ৳5,000 per month. From lean startups to multi-branch enterprises — pick a plan sized by your team and channels. Transparent monthly pricing and pay-as-you-go call & SMS usage. No hidden fees.
Shown in USD at today's rate, for guidance. Billing is in Bangladeshi Taka (BDT).
Lite
Best for: Startups
৳5,000
/ month
৳50,000
/ year
Save ৳10,000 vs monthly
3 Channels included
One-time setup & onboarding
৳10,000
Charged once, at activation.
Basic
Best for: Small and growing businesses
৳8,000
/ month
৳82,000
/ year
Save ৳14,000 vs monthly
6 Channels included
One-time setup & onboarding
৳15,000
Charged once, at activation.
Most Popular
10 Users
Pro
Best for: Established brands
৳13,000
/ month
৳1,40,000
/ year
Save ৳16,000 vs monthly
9 Channels included
One-time setup & onboarding
৳20,000
Charged once, at activation.
Advanced
Best for: Large and multi-branch operations
৳24,000
/ month
৳2,55,000
/ year
Save ৳33,000 vs monthly
12 Channels included
One-time setup & onboarding
৳25,000
Charged once, at activation.
Custom
Best for: Enterprises
Custom Quote
Talk to sales
Custom Channels included
One-time setup & onboarding
Custom Quote
Charged once, at activation.
Compare plans
What’s included, plan by plan
Pick a plan below to see exactly what you get — no spreadsheet reading required.
Lite
Best for: Startups
$41$407
/ month/ year
16 of 21 features
3 Users
3 Channels
Setup $82 one-time
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- — Payment & Invoicing
- — Scheduled Messaging
- — Affinity Intelligence
- — Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Facebook and WhatsApp
- AI Voice & Chat Agents Add-on
Onboarding & Support
- Guided Onboarding
- User Training
- — Dedicated Account Manager
- Customer Support 24/7
Basic
Best for: Small and growing businesses
$65$667
/ month/ year
18 of 21 features
5 Users
6 Channels
Setup $122 one-time
Upgrading from Lite unlocks
Payment & Invoicing
Affinity Intelligence
Business Integrations
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- Payment & Invoicing
- — Scheduled Messaging
- Affinity Intelligence
- — Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Lite + Website and Delivery Partners
- AI Voice & Chat Agents Add-on
Onboarding & Support
- Guided Onboarding
- User Training
- — Dedicated Account Manager
- Customer Support 24/7
Pro
Best for: Established brands
$106$1,138
/ month/ year
21 of 21 features
10 Users
9 Channels
Setup $163 one-time
Upgrading from Basic unlocks
Scheduled Messaging
Multi-Branch Management
Business Integrations
Dedicated Account Manager
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- Payment & Invoicing
- Scheduled Messaging
- Affinity Intelligence
- Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Basic + Other CRM or ERP
- AI Voice & Chat Agents Add-on
Onboarding & Support
- Guided Onboarding
- User Training
- Dedicated Account Manager
- Customer Support 24/7
Advanced
Best for: Large and multi-branch operations
$195$2,072
/ month/ year
21 of 21 features
20 Users
12 Channels
Setup $204 one-time
Upgrading from Pro unlocks
Business Integrations
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- Payment & Invoicing
- Scheduled Messaging
- Affinity Intelligence
- Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Pro + Custom APIs
- AI Voice & Chat Agents Add-on
Onboarding & Support
- Guided Onboarding
- User Training
- Dedicated Account Manager
- Customer Support 24/7
Custom
Best for: Enterprises
Custom Quote
Talk to sales
21 of 21 features
Custom Users
Custom Channels
Setup Custom Quote one-time
Upgrading from Advanced unlocks
Business Integrations
AI Voice & Chat Agents
Customer Support
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- Payment & Invoicing
- Scheduled Messaging
- Affinity Intelligence
- Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Fully Customized
- AI Voice & Chat Agents Custom
Onboarding & Support
- Guided Onboarding
- User Training
- Dedicated Account Manager
- Customer Support Enterprise Support
All plans side by side
| Feature | Lite | Basic | Pro | Advanced | Custom |
|---|---|---|---|---|---|
| Monthly priceYearly price | $41$407 | $65$667 | $106$1,138 | $195$2,072 | Custom Quote |
| One-time setup & onboarding | $82 | $122 | $163 | $204 | Custom Quote |
| Users / Channels | 3 / 3 | 5 / 6 | 10 / 9 | 20 / 12 | Custom / Custom |
| Core Platform Features | |||||
| Omnichannel Inbox | |||||
| Integrated Call Center | |||||
| Lead Management | |||||
| Customer Profiling | |||||
| Order Management | |||||
| Ticket Management | |||||
| Task Management | |||||
| Document Management | |||||
| Advanced Features | |||||
| Payment & Invoicing | — | ||||
| Scheduled Messaging | — | — | |||
| Affinity Intelligence | — | ||||
| Multi-Branch Management | — | — | |||
| Team Performance Monitoring | |||||
| Analytics & Reporting | |||||
| Ads Performance Reporting | |||||
| Integrations & AI | |||||
| Business Integrations | Facebook and WhatsApp | Lite + Website and Delivery Partners | Basic + Other CRM or ERP | Pro + Custom APIs | Fully Customized |
| AI Voice & Chat Agents | Add-on | Add-on | Add-on | Add-on | Custom |
| Onboarding & Support | |||||
| Guided Onboarding | |||||
| User Training | |||||
| Dedicated Account Manager | — | — | |||
| Customer Support | 24/7 | 24/7 | 24/7 | 24/7 | Enterprise Support |
Add-ons, usage & setup
Available on top of any plan, billed separately.
Additonal User
Beyond your plan's user limit
1,500 TK /mo
Additional Communication Channel
Beyond your plan's channel limit
1,000 TK /mo
Additional Development
CRM · ERP · LMS · Shopify · custom
8,000 TK /man-day
Usage-based rates — IP Call & SMS
Billed separately based on actual usage.
Masking SMS
৳0.65
/ SMS
Non-Masking SMS
৳0.35
/ SMS
IP Call
৳0.40
/ minute
Frequently asked questions
SmartComm.ai Pricing Questions, Answered
Quick answers to help you understand SmartComm.ai plans, features and additional charges.
SmartComm.ai plans start at ৳5,000 per month. Lite, Basic, Pro and Advanced plans are available, while enterprise customers can request a custom quote.
The Lite plan is designed for small businesses and startups that need essential customer communication and CRM tools. Growing teams that need payment, invoicing and more capacity can choose the Basic plan.
Each plan includes a defined number of users, communication channels and CRM features. Calls, SMS, additional users, extra channels, AI agents and custom integrations may be billed separately.
Yes. You can upgrade your plan as your users, channels, feature requirements or business operations grow.
Guided onboarding and user training are available for every plan. A one-time setup fee applies based on the selected package.
Yes. Lite includes Facebook and WhatsApp integrations. Basic adds website and order integrations, while Pro and Advanced provide broader CRM, ERP, e-commerce, delivery, payment, LMS and API integration options.
AI Voice and Chat Agents are available as optional add-ons. Enterprise requirements can be customized based on usage, languages and workflows.
Call and SMS usage is billed separately. Non-masking calls cost ৳0.40, masking SMS costs ৳0.65 per message excluding VAT, and non-masking SMS costs ৳0.35 per message.
There are no hidden platform fees. Any applicable setup, call, SMS, add-on or custom integration charges are shown separately before purchase.
Not sure which plan fits?
Book a demo with our team and we'll recommend the perfect package.