Flexible Plans for Every Business
SmartComm.ai plans start at ৳5,000 per month. From lean startups to multi-branch enterprises — pick a plan sized by your team and channels. Transparent monthly pricing and pay-as-you-go call & SMS usage. No hidden fees.
Shown in USD at today's rate, for guidance. Billing is in Bangladeshi Taka (BDT).
Lite
Basic
Pro
Advanced
Custom
What’s included, plan by plan
Pick a plan below to see exactly what you get — no spreadsheet reading required.
Lite
Best for: Startups
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- — Payment & Invoicing
- — Scheduled Messaging
- — Affinity Intelligence
- — Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Facebook and WhatsApp
- AI Voice & Chat Agents Add-on
Onboarding & Support
- Guided Onboarding
- User Training
- — Dedicated Account Manager
- Customer Support 24/7
Basic
Best for: Small and growing businesses
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- Payment & Invoicing
- — Scheduled Messaging
- Affinity Intelligence
- — Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Lite + Website and Delivery Partners
- AI Voice & Chat Agents Add-on
Onboarding & Support
- Guided Onboarding
- User Training
- — Dedicated Account Manager
- Customer Support 24/7
Pro
Best for: Established brands
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- Payment & Invoicing
- Scheduled Messaging
- Affinity Intelligence
- Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Basic + Other CRM or ERP
- AI Voice & Chat Agents Add-on
Onboarding & Support
- Guided Onboarding
- User Training
- Dedicated Account Manager
- Customer Support 24/7
Advanced
Best for: Large and multi-branch operations
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- Payment & Invoicing
- Scheduled Messaging
- Affinity Intelligence
- Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Pro + Custom APIs
- AI Voice & Chat Agents Add-on
Onboarding & Support
- Guided Onboarding
- User Training
- Dedicated Account Manager
- Customer Support 24/7
Custom
Best for: Enterprises
Core Platform Features
- Omnichannel Inbox
- Integrated Call Center
- Lead Management
- Customer Profiling
- Order Management
- Ticket Management
- Task Management
- Document Management
Advanced Features
- Payment & Invoicing
- Scheduled Messaging
- Affinity Intelligence
- Multi-Branch Management
- Team Performance Monitoring
- Analytics & Reporting
- Ads Performance Reporting
Integrations & AI
- Business Integrations Fully Customized
- AI Voice & Chat Agents Custom
Onboarding & Support
- Guided Onboarding
- User Training
- Dedicated Account Manager
- Customer Support Enterprise Support
All plans side by side
| Feature | Lite | Basic | Pro | Advanced | Custom |
|---|---|---|---|---|---|
| Monthly priceYearly price | $41$403 | $65$661 | $105$1,128 | $194$2,055 | Custom Quote |
| One-time setup & onboarding | $81 | $121 | $162 | $202 | Custom Quote |
| Users / Channels | 3 / 3 | 5 / 6 | 10 / 9 | 20 / 12 | Custom / Custom |
| Core Platform Features | |||||
| Omnichannel Inbox | |||||
| Integrated Call Center | |||||
| Lead Management | |||||
| Customer Profiling | |||||
| Order Management | |||||
| Ticket Management | |||||
| Task Management | |||||
| Document Management | |||||
| Advanced Features | |||||
| Payment & Invoicing | — | ||||
| Scheduled Messaging | — | — | |||
| Affinity Intelligence | — | ||||
| Multi-Branch Management | — | — | |||
| Team Performance Monitoring | |||||
| Analytics & Reporting | |||||
| Ads Performance Reporting | |||||
| Integrations & AI | |||||
| Business Integrations | Facebook and WhatsApp | Lite + Website and Delivery Partners | Basic + Other CRM or ERP | Pro + Custom APIs | Fully Customized |
| AI Voice & Chat Agents | Add-on | Add-on | Add-on | Add-on | Custom |
| Onboarding & Support | |||||
| Guided Onboarding | |||||
| User Training | |||||
| Dedicated Account Manager | — | — | |||
| Customer Support | 24/7 | 24/7 | 24/7 | 24/7 | Enterprise Support |
More capacity. More possibilities.
Extend your plan with extra users, communication channels or custom development. Add-ons are billed separately.
| Add-on | What it includes | Rate |
|---|---|---|
| Additional users Monthly add-on | Give more teammates access beyond your plan’s included users. | $13 per user / month |
| Extra communication channels Monthly add-on | Connect more channels beyond your plan’s included channel limit. | $9 per channel / month |
| Custom development Development service | Build integrations for CRM, ERP, LMS, Shopify and custom workflows. | $65 per person-day |
Usage-based rates — IP Call & SMS
Billed separately based on actual usage.
SmartComm.ai Pricing Questions, Answered
Quick answers to help you understand SmartComm.ai plans, features and additional charges.
SmartComm.ai plans start at ৳5,000 per month. Lite, Basic, Pro and Advanced plans are available, while enterprise customers can request a custom quote.
The Lite plan is designed for small businesses and startups that need essential customer communication and CRM tools. Growing teams that need payment, invoicing and more capacity can choose the Basic plan.
Each plan includes a defined number of users, communication channels and CRM features. Calls, SMS, additional users, extra channels, AI agents and custom integrations may be billed separately.
Yes. You can upgrade your plan as your users, channels, feature requirements or business operations grow.
Guided onboarding and user training are available for every plan. A one-time setup fee applies based on the selected package.
Yes. Lite includes Facebook and WhatsApp integrations. Basic adds website and order integrations, while Pro and Advanced provide broader CRM, ERP, e-commerce, delivery, payment, LMS and API integration options.
AI Voice and Chat Agents are available as optional add-ons. Enterprise requirements can be customized based on usage, languages and workflows.
Call and SMS usage is billed separately. Non-masking calls cost ৳0.40, masking SMS costs ৳0.65 per message excluding VAT, and non-masking SMS costs ৳0.35 per message.
There are no hidden platform fees. Any applicable setup, call, SMS, add-on or custom integration charges are shown separately before purchase.
Find the right plan for your team.
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